cejy66vd
Joined: 10 Aug 2013
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Posted: Fri 14:53, 23 Aug 2013 Post subject: s five-star hotels do active site layout reclaimed |
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's company in Shenyang Maritim Hotel convene industry, households appreciation, because the company's pre-opening team of a major exhibition, so the company attaches great importance from top to bottom, in the meantime, the company Maritim Hotel only booked the largest banquet hall, also funded invited well-known actors and presenters to the scene to help out. Suffered a: venue to pay 10,000 yuan red envelope According to Mr. Wang, the performance lighting, acoustics need to adapt to the venue in advance, in the communication process, hotel representatives Liu promised to cooperate fully. March 27 evening 8:00, on the theater company to build the stage comes into play when the party said the hotel staff had to work, not play. Site coordination to no avail, the company in charge of Liu personally to call the phone. "Liu said security, engineering staff could not be contacted, can not be arranged approach, and suggesting a need to arrange the matter to the relevant personnel envelopes," Wang said. As the matter is urgent, in order not to affect the performance schedule, Mr. Wang reluctantly agreed. "Red envelope amount has risen from 5,000 yuan at 10,000 yuan Liu promised before relenting coordination arrangements, although this is, finally, I show party or through other channels, was able to approach the construction." Mr. Wang about the matter quite helpless. Encounter two: excuse elevator failure, to pay 3,[link widoczny dla zalogowanych],000 yuan before starting the elevator on March 28, Mr. Wang's company prepared a 800 gifts need to be transported to the venue. Because quantity, need to use freight elevators for handling, when employees will gift into freight elevators at the hotel, Liu said freight elevator is broken can not be used. Employees in turn gift shipped to the main entrance, door security, but to the "main entrance is not allowed into the" as an excuse to block access. Mr. Wang said: "At that time, the outdoor temperature is very low, and finally we are to carry goods from one piece rear door windows progressive come to the labor movement by the people at the banquet hall, a few pieces left when shipped to the goods, Liu told Huoti good used, it is not manifestly vexatious behavior Well! "According to Mr. Wang recalled, before the meeting, the hotel Liu has found him,[link widoczny dla zalogowanych], said last night on the hotel elevator was in the company's staff broke! "Elevator is not used on the bad, which leads to the gifts we use artificial transported to the site, and then they said that Liu was listening theater company comes into play in the night broke, the argument is obviously not around a. "After the event, when the theater company dismantling the hotel side Youyi elevator is broken only by 3,000 yuan to go to start the elevator, desperation, Mr. Wang can pay. Suffered three: hotel management staff chaotic scene disappeared March 29 meeting of the day, as participants increased, the need for coordination to increase seat-site, the hotel staff asked the matter should be looking for banquet Bujing Li. "In the morning a telephone call to Bo Jingli,[link widoczny dla zalogowanych], and nobody answered the call,[link widoczny dla zalogowanych]," Wang said. Guan Shier manager disappeared,[link widoczny dla zalogowanych], more than 400 employees rely on the chair moved to the scene, and in this process,[link widoczny dla zalogowanych], the Maritim hotel banquet service staff no one came forward to help coordinate. Suffered four: Ballroom Banquet performances arbitrarily decided not to allow part of the end of the meal, the guests were assigned to two banquet dining. When the second banquet dish is full, but the delay in the main ballroom serving. Mr. Wang found foreman, foreman actually said: 'Is that your individual tables to sit too many people, it decided not to allow the serving. "They think more people will arbitrarily deciding not allowed to serve, which is what the truth These days the hotel has been plagued by unreasonable demands, Mr. Wang unbearable, solemn representations to find the hotel side,[link widoczny dla zalogowanych], eventually reluctantly agreed Maritim Hotel serving. Maritim Hotel: Do not comment on April 7, for Mr. Wang's experience, the reporter linked to the Maritim Hotel PR for verification. PR Mr.Song expressed in things that reporters immediately after undertaking an investigation,[link widoczny dla zalogowanych], later will give reporters a response on the entire event. 7:00 pm the same day, via e-mail reply Mr.Song reporters: "hotel general manager's view on this is: to provide guests uncompromising avoid controversy, we decided not to post comments." Recall that the whole process is like a nightmare will return for a sum of joy, the process has gone through so much suffering. In the course of the entire evening, the hotel side everywhere set things difficult, everything looking embarrassed,[link widoczny dla zalogowanych], so during the course of the party is full of variables and uncertainties. Mr. Wang ridicule: "Even Buddhist sutras did not do at Maritim Hotel banquet difficult." Finally, Mr. Wang also briefed reporters,[link widoczny dla zalogowanych], said: "Country Garden Maritim Hotel as a five-star luxury residential hotel package can be said to be in the hardware facilities the industry's leading, we are also seeing the reasons before choosing hardware Maritim hotel, but in the whole party in the process, we do not see a professional five-star hotel service standards, see more of the sales staff, engineering staff collusion between service personnel everywhere look for a job, get out to the dark, even out of thin air on the envelopes bargain, restaurant managers working hours a morning phone is not connected, hotel banquet foreman can arbitrarily decide not to the main dish on the table, how is this star class hotel service standards dare to ask, who later would dare to consume such a hotel, staff, service staff professionalism at least are not we done this evening after the company has decided not to cooperate, and the hotel, Now issue just want to remind everyone to do the party to choose a good partner hotel is really very critical thing. "
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